Fuji Infox Net Co., Ltd. (hereinafter referred to as "our company") complies with the "Act on the Protection of Personal Information" and related government and ministerial ordinances, guidelines, etc. (hereinafter referred to as "laws and regulations, etc."), and protects personal information. We will manage and use the information appropriately.
In addition, our company has established the following privacy policy regarding the handling of personal information of customers and business partners (hereinafter collectively referred to as "customers, etc.") handled in the course of service operations.
As a customer, please carefully read the following privacy policy in order to use the various services (hereinafter collectively referred to as "Services, etc.") operated by our company.
Article 1 Acquisition of personal information
Our company will acquire personal information of customers, etc. by appropriate and lawful means to the extent necessary to achieve the purpose of use that has been notified and announced in advance. The information acquired by our company includes the following (hereinafter (1) and (2) together are referred to as "acquired information").
(1) Information that the Company obtains from customers, etc. (However, the information obtained may differ depending on the service, etc.)
Personal information refers to personal information as defined in Article 15, Paragraph 57 of the Act on the Protection of Personal Information (Act No. 2 of 1, hereinafter referred to as the "Personal Information Protection Act"), and includes the following personal information: Masu.
- Name, date of birth, gender, and other information that can identify a specific individual
- Information such as address, occupation, telephone number, account information (email address, password, etc.), nickname, etc. that is used in conjunction with specific personal information
- Hobbies, family composition, age, and other personal attribute information combined with personal information
- Information regarding identity verification of customers, etc.
(2)Information obtained by our company in connection with the use of services, etc.
We collect the following information regarding the use of services, etc., regardless of whether it falls under personal information or not.
- Information related to the use and viewing of services, etc. by customers, such as the content of services, etc. used by customers, etc., date and time of use, number of times, online behavior of customers, etc. when using services, etc. (This includes: Cookie information, information related to usage status such as access logs, terminal information used, OS information, application crash (failure) information, communication carrier information, and communications related to customers, including IP address, browser information, browser language, etc. (contains information)
- Posts, photos, videos, texts, comments, inquiries, and other information posted or transmitted by customers on services, etc.
Article 2 Purpose of use of personal information
Our company uses the acquired information for the following purposes. If personal information is to be used for purposes not specified below, we will obtain the consent of the customer in advance.
- To communicate various matters related to services, etc., and to provide and operate services, etc.
- To install applications such as services, etc.
- To operate and maintain networks, applications, systems, etc. for services, etc.
- To improve services, improve quality, and plan and develop new services related to this service.
- To provide information and provision of various campaigns related to services, other sales promotion measures, events, etc.
- To respond to opinions, requests, inquiries, etc. from customers regarding services, etc.
- In order to analyze the contents of responses received from customers, etc. for questionnaire planning, etc., and reflect them in services, etc. (Please note that statistical data processed in a format that cannot identify individuals may be created and published)
- To respond to acts that violate our terms of service, etc.
- To inform you of matters such as changes to our terms of service, etc.
- To contact customers (etc.) with various information that we deem to be useful, such as newsletters and e-mail magazines.
- To resolve problems in the operation of services, etc.
- To exercise rights and fulfill obligations based on contracts, laws, etc.
- For employment (including recruitment) and personnel management of employees, etc.
- For shipping gift products, etc.
- To prevent unauthorized use of services, etc.
- Purpose of use separately determined by our company in the cookie policy
- For other purposes specified individually in services, etc.
Article 3 Safety management measures for personal information
Our company will take the following appropriate measures to prevent the leakage, loss, or damage of personal information (hereinafter referred to as "leakage, etc.") and to ensure the safety management of personal information. In the unlikely event that personal information handled by our company is leaked, we will take appropriate measures based on laws and regulations, such as reporting to the Personal Information Protection Committee and notifying the person concerned.
- Appointment of a personal information protection manager and development of a personal information protection system
- Formulation of rules regarding handling methods, roles of persons in charge, etc. for each stage of personal information acquisition, use, provision, management, correction, addition, deletion, etc., and confirmation of management status through regular audits, etc.
- Implementation of regular education and training for employees regarding matters to be noted regarding the handling of personal information, etc.
- Implementation of physical measures such as entry/exit control of areas where personal information is handled and measures to prevent unauthorized access and removal of personal information.
- Depending on the information, implement measures such as restricting access, obtaining access trails, and encrypting information, and introducing mechanisms to protect information systems from unauthorized external access or unauthorized software, etc.
- When handling personal information in a foreign country due to outsourcing, etc., we will understand the country's personal information protection system and implement appropriate and reasonable security control measures.
Article 4 Entrustment of handling of personal information
Our company may outsource all or part of the handling of personal information within the scope of Article 2 "Purpose of Use of Personal Information". In this case, we will thoroughly examine whether the person meets the criteria for selecting a subcontractor as stipulated in internal regulations, etc., and the outsourcing contract will include safety management measures, confidentiality obligations, return of personal information at the end of the outsourcing contract, and other handling of personal information. We will appropriately define matters and manage and supervise subcontractors as necessary and appropriate.
Article 5 Provision of personal information to third parties
Our company may provide acquired information to a third party in the cases specified below.
- With the consent of the person
- When providing order information or application information of customers, etc. to our subcontractors in order to provide services, etc. and other accompanying services, etc.
- When providing information to a subcontractor for the purpose of responding to inquiries from customers, inquiries from our company to customers, provision of related after-sales services, etc.
- When the Company determines that it is necessary to provide information in order to resolve a dispute with a third party, or to protect the rights or interests of customers or a third party.
- When personal information is provided due to business succession due to merger or other reasons, and when the personal information is handled within the scope of the purpose of use prior to the succession.
- If disclosure of acquired information is requested by a court, administrative agency, regulatory agency, or other public agency based on laws and regulations, etc.
- When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person
- When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
- In cases where it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in carrying out the affairs stipulated by law, obtaining the consent of the person concerned will interfere with the execution of the affairs. When there is a risk of
- When provision to a third party is permitted by law
Article 6 Disclosure/correction of personal information, etc.
If a customer or other person requests disclosure of their own personal information, we will promptly disclose it. At that time, we will not respond to disclosure if we cannot confirm your identity or if we are not obligated to disclose by law. If there is an error in the content of personal information and the person requests correction, addition, deletion, or suspension of use, we will investigate and promptly respond to these requests. If we cannot confirm your identity, we will not respond to these requests.
Article 7 Inquiry counter
Regarding our company's handling of personal information, if you have any questions or other inquiries regarding the details of your request under Article 6 "Disclosure/Correction of Personal Information, etc.", please contact the "Personal Information Handling Desk" below.
Personal information handling desk Complaint/consultation desk
Fuji Infox Net Co., Ltd.
108F Shiba Mitamori Building, 0014-5-13 Shiba, Minato-ku, Tokyo 15-5
e-mail: privacy @ infoxnet.co.jp
- Regarding requests for disclosure, correction, etc.
- To the personal information handling counter
- Questions/Other inquiries
- To the person in charge of complaints and consultation desk
Article 8 Disclaimer
Our company is not involved in or responsible for the management of customers' IDs and passwords related to services, etc. If your ID and password are used by a third party due to your carelessness, your registered personal information may be viewed. Please be responsible for the management and be careful about errors in use or unauthorized use by third parties.
Article 9 Changes to privacy policy
Our company may change this privacy policy from time to time for legal and business reasons. Changes, etc. will be posted on our website unless otherwise specified by our company.
June 2022th, 7 enacted
Fuji Infox Net Co., Ltd.
Representative Director Shunichi Kondo